State investigating possible insurance fraud by Narconon
Controversial clinic uses methods of Scientology founder L. Ron Hubbard
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Bob Andres, bandres@ajc.com
The Narconon of Georgia Drug and Alcohol Treatment Center in Norcross.
The Atlanta Journal-Constitution
Georgia Insurance Commissioner Ralph Hudgens said his office is investigating a Norcross drug rehabilitation clinic that recently had its license revoked by the state.
Narconon of Georgia stands accused of billing a patient’s insurer $166,275 for doctor visits that never occurred and treatment that was never provided, according to the mother of a recent client.
“It’s almost like a case of identity theft if there were services that were not rendered but were billed for,” Hudgens told the Atlanta Journal-Constitution, which, along with our news partners, Channel 2 Action News and WSB Radio, has investigated the rehab facility over the last several months.
Narconon denies any wrongdoing and says it follows standard billing procedures for rehabilitation facilities.
The state Department of Community Health has been looking into Narconon for a decade regarding complaints that the clinic – licensed only for outpatient care — was illegally operating a residential facility. In December, the DCH announced the facility’s license revocation based partly on findings by the AJC. Narconon of Georgia has appealed.
An investigation by the insurance commissioner could have more serious consequences for the clinic, which bases its treatment on the teachings of Church of Scientology founder L. Ron Hubbard.
Unlike the DCH, “We have teeth,” said Hudgens, who has assigned a team of investigators under the supervision of Fraud Division Chief Drew Lane. “We have been successful in getting fraud prosecuted.”
Insurance fraud carries a punishment of up to 10 years in prison.
The insurance commissioner’s investigation arises from a complaint by Mary Morton of Rome, who said she discovered unauthorized claims to her insurer, United Health Care, for partial hospitalization and “intensive outpatient services” rendered to her 19-year-old daughter, who enrolled in Narconon of Georgia in March 2012.
Morton said she was told at the time her insurance wouldn’t cover her daughter’s treatment. So she paid Narconon of Georgia $15,000 – in advance and for the total cost of treatment, according to her contract — along with another $1,600 per month for housing.
A few months later Morton, visiting her daughter, was confronted by then-clinic director Mary Rieser, who told her United Health Care had yet to reimburse Narconon.
“And I asked her, ‘If they reimbursed at all they would reimburse us, because we paid in full,’” Morton told the AJC. “And she said she wasn’t aware of what our contract was.”
Later that day Rieser told Morton not to worry – Narconon would cover the costs of the doctor’s visits.
“I just thought that was very strange,” she said.
When Morton got home she pulled up her account online.
“They were billing an average of $4,800 a week of intensive care,” she said. “Not sure what that really was, because there wasn’t any [intensive care].”
And the doctor visits never occurred, according to Morton, who shared copies of the charges with the AJC.
“She had been sent home for a total of three weeks for disciplinary action. They billed for the whole time she was at home,” Morton said.
Morton’s daughter left Narconon of Georgia in late October yet United Health Care was billed for treatments in November, according to documents provided by her mother.
“They’re double and triple billing for things that never occurred, and the end result is she didn’t get any better,” Mary Morton said.
Two doctors were named in the claims: Lisa Robbins at the Robbins Health Care Alliance in Stone Mountain and Casey Locarnini at Dunwoody Urgent Care Clinic.
Robbins, in a statement sent through a spokesman, said she “never authorized Narconon or anyone associated with Narconon to bill any insurance. We have not seen any of Narconon’s students in several years.”
That includes Morton’s daughter.
“If they indeed did bill under Dr. Robbins, this is insurance fraud,” according to the statement.
Locarnini’s attorney, Doug Chalmers, said his client served notice “a number of weeks ago … that he was terminating his contract with Narconon.” Chalmers said his firm was hired to investigate the “billing issues.”
Narconon of Georgia, responding through its attorney, Barbara Marschalk, said it follows “customary and usual billing practices and procedures and that [its] payment terms are clearly explained.”
According to Marschalk’s statement, her client believes the media has been “manipulated by persons who are biased against Narconon and who believe they can profit by stirring up negative publicity just before a trial on completely unrelated issues.”
That trial begins in a few weeks in DeKalb County State Court. Narconon of Georgia is accused of being liable for the 2008 death of Patrick Desmond, who overdosed on a mix of alcohol and opiates while a patient at the clinic. Desmond’s parents say they were duped into believing the facility provided in-patient care – as mandated by a Florida drug court – even though it lacked the proper license.
Those accusations will go uncontested due to the withdrawal of Narconon of Georgia’s response, as ordered by Judge Stacey Hydrick in November. She ruled the nonprofit “intentionally, willfully and repeatedly provided false and misleading responses to plaintiff’s discovery requests regarding issues relevant to the resolution of this case.”
Narconon of Georgia, operating in Norcross since 2001, remains open as it prepares to appeal its license revocation. That process could take several months.
Posted: 11:33 a.m. Thursday, Jan. 31, 2013
Criminal case opened against Narconon rehab
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WSB-TV
The Narconon Georgia in Norcorss
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Emily Morton's family sent her to Narconon of Georgia for drug rehab. Her mother says their insurance company was billed $58,000 for phony doctor visits.
ATLANTA —
A Channel 2 Action News investigation found a local drug rehab program lying to families and investigators, and now, new claims could be criminal.
"It shatters everyone and it touches everyone," Mary Morton said of her teenage daughter Emily's addiction.
She told investigative reporter Jodie Fleischer that Narconon of Georgia filed insurance claims, even after the family had already paid in full for Morton’s daughter's care.
Morton found Narconon’s rehab program on the Internet. She hoped it would be the last program they would need.
"You're a desperate parent. You want to save your child," said Morton.
The family handed over Emily's driver’s license and insurance card for the program. Morton toured Narconon's classrooms and eventually signed an agreement, outlining the total Narconon program service fee of $15,000.
"We were instructed to bring two checks, one for the $15,000 for the program and one for the housing," said Morton, adding that Narconon told her their insurance plan probably wouldn't cover it.
"But I also didn't care, I would have paid anything," she said.
Seven months later, she logged onto her insurance company's website and noticed bill after bill from Narconon, totaling more than $166,000.
She said Narconon even billed for weeks her daughter was sent home for bad behavior, dozens of Sundays when Morton picked her up, and a full week after she left the program.
"It was ridiculous, they billed $58,000 for doctor visits that she never saw a doctor," said Morton.
The doctor listed on all but one of Emily Morton's bills was Narconon's medical director, Casey Locarnini, who runs an urgent care clinic in Dunwoody. Locarnini declined Fleischer's request for an on-camera interview, but said he did not know Narconon had billed insurance in his name until he heard it from Channel 2.
One of Emily Morton's bills listed Narconon's former medical director, Dr. Lisa Robbins, who described her former role under oath in 2010.
"I was hired by them to do the physicals on their patients," said Robbins.
But she said she never visited the Narconon facility.
Robbins' practice manager Dawn Warner said, "If they indeed did bill under Dr. Robbins, this is insurance fraud. She's never seen a patient named Emily Morton.”
Warner added that Robbins "never authorized Narconon or anyone associated with Narconon to bill any insurance under Dr. Robbins."
"Sounds like a problem to me," said Georgia Insurance Commissioner Ralph Hudgens, after Fleischer showed him the evidence.
Hudgens immediately opened a criminal case. Eight of Emily Morton's bills listed care entitled “partial hospitalization.”
"It shatters everyone and it touches everyone," Mary Morton said of her teenage daughter Emily's addiction.
She told investigative reporter Jodie Fleischer that Narconon of Georgia filed insurance claims, even after the family had already paid in full for Morton’s daughter's care.
Morton found Narconon’s rehab program on the Internet. She hoped it would be the last program they would need.
"You're a desperate parent. You want to save your child," said Morton.
The family handed over Emily's driver’s license and insurance card for the program. Morton toured Narconon's classrooms and eventually signed an agreement, outlining the total Narconon program service fee of $15,000.
"We were instructed to bring two checks, one for the $15,000 for the program and one for the housing," said Morton, adding that Narconon told her their insurance plan probably wouldn't cover it.
"But I also didn't care, I would have paid anything," she said.
Seven months later, she logged onto her insurance company's website and noticed bill after bill from Narconon, totaling more than $166,000.
She said Narconon even billed for weeks her daughter was sent home for bad behavior, dozens of Sundays when Morton picked her up, and a full week after she left the program.
"It was ridiculous, they billed $58,000 for doctor visits that she never saw a doctor," said Morton.
The doctor listed on all but one of Emily Morton's bills was Narconon's medical director, Casey Locarnini, who runs an urgent care clinic in Dunwoody. Locarnini declined Fleischer's request for an on-camera interview, but said he did not know Narconon had billed insurance in his name until he heard it from Channel 2.
One of Emily Morton's bills listed Narconon's former medical director, Dr. Lisa Robbins, who described her former role under oath in 2010.
"I was hired by them to do the physicals on their patients," said Robbins.
But she said she never visited the Narconon facility.
Robbins' practice manager Dawn Warner said, "If they indeed did bill under Dr. Robbins, this is insurance fraud. She's never seen a patient named Emily Morton.”
Warner added that Robbins "never authorized Narconon or anyone associated with Narconon to bill any insurance under Dr. Robbins."
"Sounds like a problem to me," said Georgia Insurance Commissioner Ralph Hudgens, after Fleischer showed him the evidence.
Hudgens immediately opened a criminal case. Eight of Emily Morton's bills listed care entitled “partial hospitalization.”
Her insurance company did cover some of the payments but stopped in October. The company rejected claims saying, coverage was not available for her stay at Narconon, but could continue with outpatient providers. That shows it was under the impression Narconon provided inpatient care, but Narconon is only licensed for outpatient care.
"If they have done it in one case, chances are they have done it multiple times," said Hudgens.
He said fraud investigators cannot charge an entire company. They would have to find a specific person who's responsible. A conviction can bring two to 10 years in prison and up to a $10,000 fine.
Fleischer questioned Narconon of Georgia's executive director, Mary Rieser, last fall after uncovering evidence the program was advertising as a residential facility.
"I'm telling you, I do not represent this as inpatient. How could I get away with that? Somebody comes in, they're not going to see beds," said Rieser.
But state records showed 21 out of 28 patients told inspectors they were part of Narconon's residential program. The housing portion cost patients $1,600 per month, and they were assigned four to an apartment in Duluth.
"They didn't say it's just an apartment complex that anybody can live in. It's ridiculous. They are preying on the most vulnerable of people," said Morton.
Narconon is now fighting to keep its state license. Rieser and Locarnini both resigned within the last two weeks.
"Not one more person needs to be checked in there, not today, not tonight not tomorrow. It needs to stop now," said Morton.
She said her daughter is now is now midway through a different program that appears to be working.
Narconon Victims - Government Class Action Possible
- NARCONON CLASS ACTION
- FEBRUARY 1, 2013
- BY: DAVID LOVE
On January 22, 2013, a second formal complaint was submitted to the Canada Competition Bureau against a Scientology drug rehab in Canada. The Bureau now has an open file concerning Narconon Trois-Riviers (now closed by Ministry of Health), and Narconon Alberta.
Recent Examiner article “Canada Scientology Drug Rehab Mass Marketing Fraud”, details what the Bureau can and will investigate for victims:
“The biggest attraction to the first Canadian Narconon located in Montreal, Quebec, was its slick online marketing campaigns that promised a 70-76% success rate for those who forked over tens of thousands into cult coffers. Intake counsellors played on the addicts’ and families’ desperation and vulnerability to get them in the door. Although the entire Narconon program is 100% Scientology, the victims were led to believe there were professional, qualified counsellors and government-licensed medical staff. Of course, this was not the case, and the majority relapsed soon after this so-called treatment.”
The Canada Competition Bureau has strict regulations under criminal and civil avenues pertaining to “False or Misleading Representations”:
After investigating Narconon Trois-Rivieres and reviewing thousands of evidence documents, the Quebec Ministry of Health and Social Services forced Narconon to refrain from advertising their fraudulent success rate. However, Narconon Alberta continues to promote a success rate of “over” 70%.
For any victims who were lured to any Narconon in Canada by this unrealistic success rate, there is an avenue of redress by filing a simple complaint to the Canada Competition Bureau for program fee refunds and compensation. The victim does not have to be a Canadian citizen. Patients from the USA and other countries who attended a Narconon in Canada qualify.
And not just for being lured to Narconon by the false success rate, but also not receiving the qualified and professional services that were promised is “False or Misleading Representations” under the Bureau’s mandate.
If you feel you were misled by Narconon Registrars or a fake Narconon referral website, and did not receive what was promised, a very easy online complaint form is available here:
Just include the Canada Competition Bureau open file number concerning Narconon RE: Our File:R617884.
The Bureau has hundreds of evidence documents and will notify all complainants after receiving each new complaint.
David Edgar Love
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